Insights into the voice of the customer
Staying in touch with ever-changing customer needs ensures long-term brand success
Trusted by thousands
Get your free Reputation ScorecardAchieve a deeper understanding of your customer experience based on reviews and reputation data. Instantly generate your report to view review highlights, ratings, keyword trends, and customer experience analytics.
Turn review insights into action.
ReviewTrackers’ proprietary Natural Language Processing engine identifies trends and sentiment across feedback and reviews.
Automatic categorization organizes large amounts of feedback from your customers and helps brands build proactive strategies to meet and exceed customer expectations.
Mitigate Brand Risk.
Monitor feedback and reviews for trends that signal violations of compliance specific to your business, and enable your team to escalate and resolve these issues internally.
Drive loyalty in crowded markets.
AI-driven keyword categorization measures trends across words and phrases mentioned in feedback and reviews.
Monitor, manage and engage with customers to build relationships and understand their experiences.
ReviewTrackers plays nice with your other technology
Integrate ReviewTrackers data with over 1000 apps via Zapier, as well as leverage our API, to streamline business processes, automate workflows, and allow for increased flexibility and productivity.
We take feedback seriously
If you want to know more about us, just read the reviews. Our customer success team regularly wins best-in-class awards. Our online reputation management software consistently receives top marks from reviewers on Google, Capterra, Facebook, and G2.