The healthcare industry's average rating is 4.28 and senior care is 4.05.
How do you stack up against your competition?
Manage your online reputation with ReviewTrackers to prioritize the patient experience and increase patient acquisition.
54% of consumers use patient reviews to form their own opinion of a doctor, dentist, or other healthcare provider.
via PatientPop84% of patients expect a follow-up if they had a bad care experience.
via NRC Health60.8% of consumers avoided doctors based on negative reviews.
via NRC HealthCustomer success stories
Web appointments booked in the first month27,000
A record-breaking number
Increase in Google reviews10X
Increase in Google My Business search impressions YoY10X
Locations40+
Number of physicians200
Your brand can see similar results: Learn how